Job Summary

The HR Generalist Supervisor is responsible for overseeing day-to-day human resource functions within the dealership, ensuring efficient delivery of HR services across recruitment, employee relations, payroll, compliance, and performance management. This role requires a proactive leader with strong knowledge of Philippine labor laws and the ability to support a dynamic workforce composed of sales, service, and administrative personnel.

Key Responsibilities

1. Talent Acquisition and Recruitment

• Lead end-to-end recruitment processes for dealership roles (e.g., sales agents, service technicians, administrative staff).

• Partner with department heads to identify manpower needs and workforce planning.

• Develop and implement effective sourcing strategies (job portals, referrals, partnerships with schools).

• Conduct interviews, assessments, and background checks.

• Ensure timely onboarding and orientation of new hires.

• Monitor recruitment metrics such as time-to-fill and quality of hire.

2. Employee Relations and Conflict Resolution

• Act as the primary point of contact for employee concerns and grievances.

• Investigate workplace issues and recommend appropriate actions in line with company policies.

• Facilitate disciplinary processes, including documentation and due process.

• Promote a positive workplace culture aligned with company values.

• Advise supervisors on proper handling of employee relations issues.

3. Payroll and Benefits Administration

• Supervise payroll processing, ensuring accuracy and timeliness.

• Coordinate with finance/accounting on salary disbursement.

• Address payroll-related inquiries and resolve discrepancies.

4. Performance Management

• Implement and monitor performance appraisal systems.

• Guide supervisors in setting KPIs aligned with dealership targets (e.g., sales quotas, service efficiency).

• Track employee performance and recommend improvement plans.

• Support management in decision-making related to promotions, transfers, and terminations.

• Ensure performance reviews are conducted regularly and documented properly.

5. Training and Development

• Identify training needs across departments (sales, aftersales, admin).

• Develop and coordinate training programs, including product knowledge, customer service, and compliance.

6. Labor Law Compliance (Philippine Labor Code)

• Ensure company policies and practices comply with the Philippine Labor Code and DOLE regulations.

• Handle labor-related documentation, including contracts, notices, and reports.

• Represent the company in labor hearings or audits when necessary.

• Monitor updates in labor laws and advise management on required changes.

• Ensure compliance with occupational safety and health standards.

7. HRIS and Records Management

• Maintain and update employee records in the HR Information System (HRIS).

• Ensure confidentiality, accuracy, and proper filing of employee data.

• Generate HR reports (headcount, attrition, attendance, etc.).

• Monitor attendance, leave management, and timekeeping systems.

• Support digital transformation initiatives in HR processes.

Qualifications

• Bachelor’s degree in Human Resource Management, Psychology, Business Administration, or related field.

• Minimum of 8 years of progressive HR experience, with at least 2–3 years in a supervisory role.

• Strong knowledge of Philippine Labor Code and HR best practices.

• Experience in automotive, retail, or dealership industry is an advantage.

• Proficiency in HRIS, payroll systems, and Microsoft Office.

• Excellent interpersonal, leadership, and conflict resolution skills.

• Strong organizational and problem-solving abilities.

Key Competencies

• Leadership and team management

• Communication and interpersonal skills

• Analytical and decision-making ability

• Integrity and confidentiality

• Adaptability in a fast-paced environment